HCS Healthcare
A guideline-aware RAG agent for prior authorization
Prior authorization reviews required staff to manually cross-reference each request against payer-specific clinical guidelines — slow, inconsistent, and hard to scale across multiple payers.
Built a Qwen-based dynamic questionnaire engine backed by a Pinecone vector database, retrieving the relevant guideline passages in real time so each generated question is grounded in the payer's own policy rather than the model's priors.